Proactive, managed hosting designed for OEMs

Managed hosting solutions for seamless digital performance

Our managed hosting service offers a full-spectrum solution tailored for OEMs and enterprise digital clients.

From initial setup and domain management to 24/7 security, monitoring, and performance optimization, Reffine’s proactive approach ensures your digital platforms operate seamlessly, securely, and reliably—without the need for constant oversight from your end.


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Key benefits

Hosting that grows as you grow

  • End-to-end service: Our team handles everything from domain configuration to disaster recovery, reducing the burden on your IT resources.
  • Proactive issue management: Issues are identified and addressed before impacting clients or end-users.
  • Scalable cloud integration: We offer cloud provisioning and management with leading providers (AWS, Azure, Google Cloud, Cloudflare, Auth0) to match your business's specific needs.

Support and SLA Guarantees

Our service-level agreement (SLA) commitments ensure dependable response times and issue resolution standards. Our support model includes customizable SLA options, allowing clients to select a support level that meets their specific operational needs.
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Proactive Monitoring

24/7 surveillance of your digital platforms

Our comprehensive monitoring suite includes:

  • Icinga for uptime and availability monitoring, ensuring constant awareness of system health.
  • Netdata for real-time performance monitoring, providing insights into response times and load capacity.
  • Elastic APM for advanced application performance monitoring, helping to identify bottlenecks before they affect user experience.
  • Wazuh for security monitoring, which detects unauthorized access attempts, malware, and security misconfigurations in real-time.
  • Sentry for proactive application error monitoring and management, swiftly addressing issues to maintain seamless user interactions.

With these tools, we provide 24/7 surveillance of your digital platforms, taking action before issues arise.

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Automated and proactive issue resolution

Unlike other providers that rely on ticket-based support, our monitoring tools alert us immediately to potential issues. Our team takes action to resolve problems before they become a bigger issue, minimizing any operational impact.
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Advanced security protocols

Security is integral to our managed hosting service. We leverage tools like Wazuh to monitor potential security breaches and unauthorized scanning attempts. Our security practices also include:

  • Compliance with industry standards: Infrastructure as Code (IaC) and CI/CD pipelines for secure, efficient updates.
  • ISO-27001 Certification: Demonstrating our commitment to industry-best security practices.
  • Regular Security Audits and Monitoring: Ensuring that servers are continuously fortified against the latest threats.

"With our monitoring tools, we’re not just fixing issues when they happen; we’re often catching problems before they even become issues. Whether it’s server load or a potential security threat, we see it and act, so clients never experience disruptions."

Tomasz Badowiec CTO, Reffine

Disaster recovery & high uptime

With AWS snapshots and geographic redundancy, we can restore servers to previous states rapidly in critical scenarios, often in under 10 minutes. This ensures business continuity and protects your data even in the event of an outage.

Reliability

Our hosting solutions are built to ensure uptime and reliability, so your business remains operational 24/7.

Data security

We prioritize your data’s safety with industry-standard security measures, ensuring compliance and protection against threats.

Scalability

Flexible hosting options that scale with your needs, supporting growth and adapting to changing demands effortlessly.

"Our managed hosting goes beyond typical hosting services. Clients don’t have to think about setup, monitoring, or even security. Everything happens in the background, seamlessly, so they can focus on their business—not their infrastructure."

Krzysztof Niksinski Security and Machine Learning Engineer, Reffine